IBERAUTO Rent a Car agencia de alquiler de coches en Palma

Hola Ruth, gracias por tomarte el tiempo de contarnos lo que ocurrió. No hay justificación posible para ese trato. Lo que describes no refleja cómo queremos que se sienta nadie que confía en nosotros, y lo tomamos con toda la seriedad que merece. Hablaremos internamente con la persona implicada. Sentimos mucho que tu visita terminara de esta manera.

Thank you so much for your recommendation! We are thrilled to hear that everything went smoothly and that you enjoyed driving one of our newest cars in Palma. We take great pride in keeping our fleet in top condition to ensure our clients have the best possible experience exploring Mallorca. It was a pleasure having you, and we can't wait to welcome you back on your next trip! 😊

Hello Max, thanks a lot for your review. We’re glad everything met your expectations and that you appreciated our clear pricing and the condition of the cars. That’s exactly what we aim for. Hope to see you again next time!

Hola Fabian, muchas gracias por tu reseña. Nos alegra saber que te sentiste bien atendido, es justo el tipo de trato que intentamos dar siempre. ¡Hasta la próxima!

Thank you, Mattias! Really glad everything was easy and quick, and that the out-of-hours return worked smoothly for you. We truly appreciate your recommendation and look forward to seeing you again next time you’re in Palma.

Thank you, Luka! We’re happy to hear everything went smoothly and that Mila took good care of you — we’ll definitely share your message with her 😊 Making car rental easy, flexible and hassle-free is exactly what we aim for, so your feedback really means a lot to us. Hope to see you again soon!

Muchas gracias, Myriam, por tu valoración y por recomendarnos. Nos alegra saber que Mila te atendió tan bien en nuestra oficina a pie del hotel Meliá y que todo el proceso fue cómodo y sencillo. Le trasladaremos tus palabras 😊 También nos encanta que valores la flexibilidad en la devolución y la relación calidad-precio. Es justo lo que buscamos: ofrecer un alquiler de coches en Mallorca fácil, práctico y sin complicaciones. ¡Esperamos volver a verte pronto!

Hi! We're truly sorry for the inconvenience. We always try to be as flexible as possible, but we must also respect the opening hours agreed with our staff. Please understand that, for legal and insurance reasons, we cannot deliver any vehicle without completing the required documentation. If you’d like to clarify what happened or if there's anything we can do to help, feel free to contact us directly.